How can I buy your products?

You can order the products you are interested in in one of the following ways:

  • By phone every day from 9:00 - 15:00 and on Saturday between 9:00 - 14:00 at +30 2353 301 376 and you will receive your order with the corresponding shipping costs within 48 hours for Athens and Thessaloniki and within 72 hours for the rest of Greece (excluding Saturdays, Sundays & holidays).
  • Via and you will receive your order within 48 hours for Athens and Thessaloniki and within 72 hours for the rest of Greece (excluding Sundays and holidays).
  • Through our physical store "Aromatopoleio"
    Aeginio: 7 Alexandrou Papagou Street, P.C. 60300

How can I pay for my order?

The payment of your order is made before or during the delivery of the product and can be made by one of the following payment methods:


  • Receipt and payment from Al's store. 7 Papagou - Aeginio Pieria Contact phone: 2353301376
  • Reimbursement of the price of your order upon delivery of the product either at the place you have chosen (home, office), or at the Physical Points Courier pickup - Shipping costs 3.00€.3.00€.The price of the product is 3.00€. Replacement costs 2.50€
  • By payment through our online store using the Piraeus Bank banking interface at the end of the order.
  • By deposit / transfer to a bank account of the company (or in a store or via Web Banking). You deposit the amount of money to one of the following company accounts:


Account: 0062 3014 7513 591
IBAN: GR92 0171 2300 0062 3014 7513 591


Account: 43000639674
IBAN: GR79 0110 4300 0000 4300 0639 674


ANASTASIADIS DIMITRIOS, THOMA with the reason for deposit always the number of your order to avoid any delay in its processing. Then send the deposit slip by email to

What is the indicative delivery time of my order?

Indicative delivery time 1-2 working days for regions : Thrace, Macedonia, Thessaly, Central Greece, Attica & Patras 2-3 working days for regions : Epirus, Ionian Islands, Peloponnese, Crete, North Aegean, South Aegean.


After your order is sent by us, you will receive an e-mail with detailed information. Of course you can contact us at for any information you may need. Orders received on Saturday and Sunday are processed on Monday. Transportation: All our products are perfectly packaged in transit and there is no signs of damage upon delivery.

What about the refund policy?

Product returns are accepted only if the product is defective or does not correspond to its description as long as the buyer informs our store immediately (within 14 days and with the receipt or invoice). The product must not have been used. Return Order: The possibility of cancelling the order is given if it has not departed from the store. If the cancellation of the order is made after the start of the shipment, you will be charged the corresponding costs. The cancellation can be made either by e-mail, at or by telephone at 2353301376. If the amount of the order has already been paid then the refund will be made within 1 day from the date of receipt of the products. It is even possible to partially cancel the order by removing products if the shipment has not been made.

How can I find out about data protection? (GDPR)

Information about the Protection of Personal Data can be found in the following link:

Privacy Policy

Are my transactions safe?

For the security of your transactions uses the SSL protocol with 128bit encryption. In this way all your transactions including your credit card number are encrypted so that they cannot be read during their transfer on the internet. The digital certification is carried out by Comodo which is the most trusted provider of transaction security worldwide.

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